Subscription policy

Victory Bladeworks Subscription Policy

Everything You Need to Know Before (and After) You Click Subscribe

We believe great tools should come with great service, and zero guesswork. This policy lays out exactly how Victory Bladeworks subscription programs work, what to expect, and how to manage your service every step of the way.

1. The Always-Sharp Club (Mail-In Sharpening Service)

Our Always-Sharp Club is a flexible mail-in sharpening service offered across dedicated product pages for all kinds of knives (pocket, hunting, outdoor, kitchen, and tactical), craft scissors, and hair shears. We send you the container, you send us your dull tools, and we return them razor-sharp on your schedule.

How It Works

  1. Choose Your Product Page: Visit the Always-Sharp Club product page for your specific tool type (Knives, Craft Scissors, or Shears), choose your tool count, and select your service interval (e.g., Every 3, 6, or 12 months).

  2. Prepaid Shipping Box: We mail a secure, prepaid shipping box directly to your door.

  3. Send & Return: Pack your dull blades, drop the box in the mail, and receive your freshly sharpened tools back in record time.

Flexibility & Commitment

  • No Long-Term Commitment: All Always-Sharp Club sharpening subscriptions are 100% flexible.

  • Easy Management: You can skip a shipment, adjust your service frequency, change item counts, or cancel your subscription anytime prior to your next billing date through your account portal.

2. Professional Shear Exchange Program

Our Shear Exchange Program is a premium rotational swap service built specifically for professional stylists and groomers who require zero downtime.

How It Works

  1. Choose Your Shear & Size: Select your preferred shear and size on the Shear Exchange product page.

  2. Rotational Swaps Every 4 Months: Every 4 months, a fresh pair of razor-sharp shears arrives at your door with a prepaid return label included in the box.

  3. Zero Downtime: Put your old pair into the same box and mail them back. You never cut with dull tools, and you never wait on a sharpener.

  4. Full Damage Coverage: Drops, chips, and accidental blade damage are fully covered while you are subscribed. Send damaged shears back during your normal swap for replacement at no extra charge.

Commitment Terms (Please Read)

  • 24-Month Agreement: Our shear exchange subscription tiers carry a mandatory 24-month (2-year) commitment (6 total deliveries).

  • Early Cancellation Procedure: If life happens and you need to exit your agreement early, please contact us directly by phone or email. We will guide you through your options, which include returning your current shears or purchasing them outright at a prorated rate.

  • Auto-Renewal: After your initial 24-month commitment is complete, your subscription transitions to a flexible month-to-month plan. You may cancel, upgrade, or continue anytime with no strings attached.

3. Managing Your Subscription

You can access and manage your active subscriptions at any time through the direct link provided in your order confirmation emails.

From your customer account portal, you can:

  • View past orders and payment history

  • Update delivery addresses or billing information

  • Pause, skip, or modify upcoming Always-Sharp Club shipments

  • Contact support for customized plan changes

If you need assistance with an update you cannot make in the portal, reach out to us directly:

  • Phone: 769-218-9524

  • Email: help@victorybladeworks.com

4. Additional Purchase Options

Pre-Orders

When purchasing a pre-order item, you are reserving an upcoming or out-of-stock product. Payment may be collected in full at checkout or as a partial deposit depending on the offer. You may cancel an unfulfilled pre-order at any time for a full refund. Once fulfilled, standard return rules apply.

Try Before You Buy

For select trial offers, an authorization hold is placed on your payment method upon checkout. You will have a designated trial window to test the product. If the item is not returned within the specified trial window, your payment method will be charged the full standard amount.

5. Victory's Promise

We live by one rule: The Edge. Or Nothing.

That means no dull tools, no confusing fine print, and no hassle when you need help. If we ever fall short, tell us. We will make it right.

Victory Bladeworks Support

📞 Phone: 769-218-9524

📧 Email: help@victorybladeworks.com